Terms and Conditions

1. Definitions

1.1.Access Data – All information necessary for the Client to access its user account(s) on the Solution, as made available by Snoika.

1.2.Client – A legal entity or individual entrepreneur who registers for or otherwise uses the Solution and agrees to these T&Cs.

1.3.Client Data – All information (including personal data, if any) uploaded, created, posted, or otherwise made available to Snoika by the Client (or its personnel, agents, or authorized representatives) through the use of the Solution.

1.4.Solution – Snoika's B2B SaaS AI marketing platform assists businesses with branding, SEO analysis, rapid content generation, and validation/pre-selling of business ideas. The Solution may include, but is not limited to, websites, online dashboards, API integrations, feature add-ons, and other components that Snoika may offer from time to time.

1.5.Party – Either Snoika or the Client, and "Parties" refers to both Snoika and the Client collectively.

1.6.Personal Data – Any information relating to an identified or identifiable natural person, which may include names, contact details, or any other data protected under applicable data protection laws.

1.7.T&Cs – These Terms and Conditions, including any additional documents referenced herein (e.g., data processing agreements, special terms, or order forms).

1.8.Website – Snoika's official website, located at https://snoika.com/, along with any subdomains and associated pages owned or operated by Snoika.

1.9.Test Account – A limited-access version of the Solution made available by Snoika at its discretion, enabling the Client to explore certain features for a specified duration without incurring fees unless otherwise stated. Snoika reserves the right to determine the length and scope of the Test Account.

1.10.Trial – A paid or free trial period agreed upon by both Parties, typically lasting one (1) month unless otherwise stated in writing. During this Trial, the Client may access certain (or all) Solution features and evaluate their suitability. Upon the Trial's expiration, the Client may choose to subscribe to a paid plan or discontinue use.

1.11.Special Terms – A separate document or agreement signed (physically or electronically) by the Parties specifying unique arrangements not covered by Snoika's standard subscription packages. Special Terms may address, for example, expanded support, bespoke integrations, or other services. Such Special Terms form an inseparable part of these T&Cs.

1.12.Service Level Agreement (SLA) - means the service level terms governing availability, support response times, service credits, and related commitments, as described in the Service Level Agreement and incorporated herein by reference.

2. General Terms

2.1.These T&Cs apply regardless of the method or environment in which the Solution is accessed or used and irrespective of the Client's location. If the Client does not agree with any provision of these T&Cs, the Client must not use the Solution.

2.2.These T&Cs become effective upon (i) a handwritten or electronic signature by both Parties or (ii) the Client's acceptance when creating a user account on the Snoika platform.

2.3.Snoika may, at its sole discretion, modify these T&Cs by providing the Client with notice (e.g., via email) at least fourteen (14) days in advance. Continued use of the Solution after such notice constitutes acceptance of the modified T&Cs.

2.4.Unless otherwise agreed in writing, the initial term of these T&Cs is one (1) year, automatically renewing for subsequent one-year periods unless either Party provides thirty (30) days written notice of non-renewal prior to the end of the then-current term. Early termination rights are outlined in Section 10.

2.5.These T&Cs constitute the entire agreement between Snoika and the Client regarding the subject matter hereof, superseding any prior agreements between the Parties concerning the same subject.

2.6.By agreeing to these T&Cs, the Client grants Snoika the right to use the Client's name and logo in Snoika's marketing and sales materials as a reference. Snoika must obtain the Client's separate email approval before publishing any detailed case study about their cooperation.

3. Parties' Obligations

3.1. Snoika's Obligations

3.1.1.Snoika shall make the Solution available to the Client under these T&Cs and provide standard support subject to the Client's chosen subscription plan or Special Terms.

3.1.2.Snoika shall use commercially reasonable efforts to ensure the Solution is generally available 24/7, except for planned or emergency maintenance or reasons outside Snoika's control.

3.1.3.Snoika shall make commercially reasonable efforts to respond to Client inquiries within the timelines advertised in the Service Level Agreement (SLA).

3.2. Client's Obligations

3.2.1.The Client shall ensure all information provided for account creation or otherwise is accurate, complete, and up to date.

3.2.2.The Client is fully responsible for any activity under its account(s) and shall ensure it has all necessary rights and consents (including for Personal Data) to use the Solution.

3.2.3.The Client shall promptly notify Snoika of any unauthorized use of its account or any other breach of security.

3.2.4.The Client shall safeguard its Access Data and prevent unauthorized disclosure.

3.2.5.The Client shall ensure that any of its personnel or users who access the Solution comply with these T&Cs.

3.2.6.Client's Responsibilities for Snoika Website Creation Services. The Client is responsible for completing the website order form with accurate details regarding ICP, tone of voice, and other requested inputs. The Client must review the website within 1 week after delivery and provide a consolidated list of required changes. The Client is also responsible for attending the training session on using Lovable CMS for post-handover for managing the website.

4. Nature of Solution

4.1.The Solution may include a website, online dashboard, API integrations, or other software components, as Snoika may introduce or modify.

4.2.Certain paid or upgraded plans may include additional or specialized features (e.g., advanced AI modules). Any such added features may be subject to additional terms displayed in the subscription plan or Special Terms.

4.3.The Client may request any available data exports (e.g., logs, analytics reports) via the Solution interface or by contacting Snoika support. Snoika may charge reasonable fees for large or complex data export requests.

4.4.The Client is solely responsible for deciding how to use the information, analytics, or content generated by the Solution, including business decisions regarding branding, SEO strategies, and content marketing. Snoika does not guarantee specific results or business outcomes.

5. Payment for the Solution

5.1.Subscription fees, pricing tiers, and payment methods are detailed on Snoika's Website or in a separate proposal or order form and may be further supplemented by Special Terms.

5.2.Snoika may modify its fees or pricing structure by providing the Client thirty (30) days prior notice via email. If the Client does not accept the new pricing, the Client may terminate these T&Cs according to Section 10.

5.3.If the Client fails to pay any invoice when due, Snoika may suspend or restrict the Client's access to the Solution. If the invoice remains unpaid for over ninety (90) days, Snoika may delete the Client's account and/or initiate collections.

5.4.Snoika may, at its discretion, offer discounts, referral bonuses, or similar promotions, which will be communicated via email or the Snoika platform.

5.5.Refunds are not generally offered. However, if the Client can demonstrate that data or output delivered by the Solution was materially compromised solely due to Snoika's misconduct, Snoika may, at its discretion, issue a partial refund or credit.

5.6.All fees and charges are excluded from applicable taxes, levies, or duties, unless otherwise expressly stated. The Client is responsible for paying any such taxes.

6. Data Protection

6.1.When Snoika processes personal data for its own purposes (e.g., contact details of individuals acting on behalf of the Client), Snoika's Privacy Policy (available on the Website) applies.

6.2.To the extent the Client uploads or otherwise provides Personal Data through the Solution (where Snoika processes such data on the Client's behalf), Snoika acts as a data processor, and the Client acts as a data controller. If legally required, the Parties shall enter into a data processing agreement or equivalent terms to govern such processing.

6.3.The Client represents that it has all necessary rights, consents, and legal basis to provide any Personal Data to Snoika for processing under these T&Cs.

7. Intellectual Property

7.1.The Solution (including all underlying software, code, designs, logos, and other intellectual property) is and shall remain the exclusive property of Snoika.

7.2.Snoika grants the Client a limited, non-exclusive, non-transferable, and non-sublicensable license to use the Solution during the term of these T&Cs solely for the Client's internal business operations.

7.3.The Client shall not copy, decompile, modify, reverse engineer, create derivative works from, or otherwise interfere with the Solution, nor engage in any activity that disrupts the Solution's normal operation.

7.4.Snoika may, in its sole discretion, disable, close, or restrict the Client's access to the Solution if the Client is found or reasonably believed to have infringed Snoika's or any third party's intellectual property rights.

7.5.If the Client provides feedback or suggestions to Snoika regarding the Solution, Snoika may freely use, adapt, or incorporate such feedback without obligation to the Client.

7.6.Snoika may use aggregated and anonymized Client Data for analytics, product improvement, and marketing purposes, provided that no personally identifiable information belonging to the Client's users is disclosed.

7.7.Ownership of Website Content (if Snoika Website Creation Services are used by the Client). Upon complete payment of the subscription fee for the first 26 weeks for Snoika Website Creation Services, the Client will be granted full ownership of the content created for the website, including written materials, images, and design elements. Snoika grants a simple, non-transferrable license to be used for the website template. Any software components (e.g., Snoika Core for Lovable, Lovable CMS, Vercel hosting, GitHub) remain the property of Snoika or its licensors.

7.8. Additional Terms for Content and Assets

7.8.1.All content and digital assets, including but not limited to any Snoika AI-generated business names and logo variants, in-progress keyword lists, prepared and/or published texts, domain names, and published websites (collectively, "Assets"), shall remain the exclusive property of Snoika. The Client is granted a non-exclusive, non-transferable license to use these Assets solely for the duration of the subscription and in accordance with the terms of this agreement.

7.8.2.Ownership rights to the Assets shall transfer to the Client only upon payment of the applicable subscription fee for the corresponding time period during which the content is published. Until such payment is made, Snoika retains ownership of the Assets, and the Client is granted a license to use the Assets.

7.8.3.Snoika reserves the right to retain and use any content or Assets created for the Client after the termination or expiration of the subscription unless the Client pays the subscription fee for the corresponding time period when the content is published.

7.8.4.Snoika shall bear all expenses related to domain name registration, hosting services, copywriting, AI services, design development, SEO analysis, optimization and monitoring, technical and technological website support, and improvements to any content or Assets provided under the subscription. The subscription fee is non-refundable.

7.8.5.The outcomes of the Services include scheduling appointments with potential customers, generating product sales, or, alternatively, identifying a negative outcome indicating a lack of market interest in the Client's product. To provide transparency and accuracy around these results, Snoika will measure and report them using relevant analytics and metrics (e.g., lead conversion rates, engagement statistics, and sales attribution).

7.8.6.Snoika assumes no responsibility for either the positive or negative results of the Client's business activities, and, to the extent permitted by law, this includes a disclaimer of any liability for indirect, incidental, or consequential damages arising from or related to such results.

8. Confidentiality

8.1.Any Client Data entered into the Solution that is not publicly available shall be treated as the Client's confidential information ("Confidential Information").

8.2.Snoika shall use Confidential Information solely to perform its obligations hereunder or as otherwise permitted in these T&Cs and shall not disclose such information to third parties except as necessary to provide the Solution or where required by law.

9. Disclaimer, Liability, and Limitation of Liability

9.1.The Solution is provided "as is" and "as available." Snoika makes no warranties regarding uninterrupted or error-free operation.

9.2.Snoika makes no representation as to the suitability, reliability, or effectiveness of the Solution for the Client's specific purposes, including marketing or commercial objectives.

9.3.To the maximum extent permitted by law, Snoika shall not be liable for indirect, incidental, or consequential damages, including lost profits, loss of revenue, or business interruption.

9.4.In no event shall Snoika's total aggregate liability under these T&Cs exceed the total fees paid by the Client in the three (3) months preceding the event giving rise to the claim.

9.5.The Client shall be liable for any damages incurred by Snoika as a direct result of the Client's breach of these T&Cs, subject to the same liability cap described in Section 9.4, unless the breach involves willful or gross negligence.

9.6.Any remedies specified in the SLA shall constitute Client's sole and exclusive remedy for failure to meet the applicable service levels.

10. Termination

10.1.Either Party may terminate these T&Cs immediately if the other Party commits a material breach and fails to cure such breach within ten (10) business days following written notice (including email).

10.2.Either Party may terminate these T&Cs for any reason by giving the other Party thirty (30) days' written notice (including email). The Client remains responsible for fees accrued through the termination date.

10.3.Upon termination, the Client may request any available data extracts from the Solution; Snoika may charge a reasonable fee for complex or large data export requests.

10.4.Upon any termination, all rights granted to the Client under these T&Cs immediately cease.

11. Governing Law

11.1.These T&Cs and any disputes arising out of or relating to them shall be governed by the laws of Estonia, without regard to conflict of law principles.

11.2.The Parties shall attempt to resolve any dispute arising from or in connection with these T&Cs by amicable negotiations. Failing that, the Harju County Court shall have exclusive jurisdiction.

11.3.If a court of competent jurisdiction finds any provision of these T&Cs invalid or unenforceable, the remaining provisions remain in full force and effect.

12. Contact Us

For any questions regarding these T&Cs, please contact Snoika at: